Word: incidental
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Harry King, a crisis communications specialist based out of Boston, says that the goal after such an incident is to reassure the public that steps are being taken.
The University must find the right balance between protecting itself from litigation and assuring the community that it has adequately responded to the incident and its security implications, according to King.
Since Harvard officials are not speaking publicly about the incident, it is difficult to determine exactly what internal evaluations have taken place and what they have concluded about the security implications of the shooting.
“The HUPD feels the Kirkland House incident was an isolated incident,” writes Catalano, the HUPD spokesman.
“To my knowledge, I don’t know that there have been any secret committees or staff positions created to deal with any one incident,” he says.